The Human Touch
Personal skills for professional success
Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
- Uitgeverij
- Van Ditmar Boekenimport B.V.
- Imprint
- BCS Learning & Development Limited
- Uitgegeven als
- Paperback
- Eerste editie
- 13-12-2012
- Laatste editie
- 31-01-2021
- ISBN
- 9781906124915
- Aantal pagina's
- 256
- Taal
- Engels
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