Relocating, she begins a new life at antiquarian bookshop 'Chapters'. Here Ros finds herself working alongside the intellectual, and intensely private, Andrew; the kind-hearted, sartorially splendid, Georgina; and Joan, a free-spirited, loose cannon of a pensioner, with a penchant for amateur dramatics and outdoor nudity.
But just when life might be starting to improve, Ros' neighbour Daniel knocks on her door with a bunch of flowers, a nervous grin and some rather distressing news...